Safety
Good preparation helps us stay calm if the unexpected happens.
112 is the free, Europe-wide emergency number for any immediate threat to life, health or safety — serious injury or sudden illness, fire, road accident, or crime. Stay calm, give the exact location, the number and condition of any injured, and your name and phone number.
Keep your DPA up to date
Before you arrive, make sure your DPA (Durable Power of Attorney for Health Care) is current and complete. Check that your healthcare agent will actually be reachable during your stay — if they’re back home it may be hard to contact them when most needed. Update chronic conditions, allergies and medications too.
Convention Helpline
Convention Helpline — number is printed in your delegate materials. Use it for help finding a medical facility, organizational issues, lost documents or belongings, safety questions, or any unforeseen situation. For an immediate threat to life, health or safety, always call 112 first.